By signing up you accept our Terms.
This website is owned and operated by Wilymonkey Ltd. trading as Mummybay. Our company information is as follows: Wilymonkey Ltd, incorporated in England and Wales under registration number 10275720, with registered offices at Kemp House 160 City Road, London EC1V 2NX, UK.
Please read these terms and conditions carefully.
Changes to these terms
We may change these terms by posting the revised version on our website at any time. Please check our website from time to time. You will be bound by the revised agreement if you continue to use our website following the effective date shown.
Acceptable use policy
You agree that you will not:
- breach any applicable law, regulation or code of conduct or infringe any intellectual property or other rights of others;
- publish or send any information (including links or references to other content), or otherwise behave in a manner, which:
- is unlawful, defamatory, threatening, harassing, invasive of privacy, offensive, vulgar, racist, hateful, discriminatory, obscene, pornographic, sexually suggestive, promoting of self-harm, misleading, abusive or deceptive;
- infringes any intellectual property or other rights of others;
- involves phishing or scamming or similar; or
- we otherwise reasonably consider to be inappropriate;
You acknowledge that any information published or sent on or via our service by other users is the sole responsibility of the person from whom such content originated and we are not responsible for it.
We cannot guarantee that any general information that we may make available on our platform is accurate or up to date. You rely on it at your own risk.
We reserve the right without notice or refund to suspend, alter, remove or delete content or to disclose to the relevant authorities or to a complainant any content or behaviour if it is the subject of complaint or where we have reason to believe that it breaches our terms and conditions, or that such steps are necessary to protect us or others, or that a criminal act has been committed, or if we are required to do so by law or appropriate authority.
Functioning of our platform
We do not guarantee that our platform will be uninterrupted or error-free and we are not responsible for any losses arising from such errors or interruptions. We are entitled, without notice and without liability, to suspend the platform for repair, maintenance, improvement or other technical reason and to make changes to our platform.
If we permit you to create an account on our platform, this is for your personal use only and is non-transferable. You must not authorise or permit any other person to use your account. You must take reasonable care to protect and keep confidential your password and other account or identity information. You must notify us immediately of any apparent breach of security such as loss, theft, misuse or unauthorised disclosure or use of a password. You are responsible for third parties who use your account or identity (unless and to the extent that we are at fault).
We are entitled at any time for any reason and with or without notice to terminate your account on our site including deletion of all data contained therein.
Intellectual property rights
All trademarks, logos, content (including our platform's structure and layout), graphics, images, photographs, animation, videos, text and software used on this site are our intellectual property or that of our suppliers, partners or other users. For the purposes of your personal use only, you may view such material on your screen and print a single copy. You may not otherwise use, sublicense, retrieve, display, modify, copy, print, sell, distribute, download, hire, reverse engineer (unless permitted by applicable law) or create extracts of, or derivative works from, such material without our specific prior written consent.
You license (i.e. permit) us to use your content both on our own website and also, for marketing purposes, on other channels including different websites, social media and emails.
Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents.
You must give us a reasonable opportunity to remedy any matter for which we are potentially liable before you incur any costs remedying the matter yourself.
You will be liable for any reasonably foreseeable loss or damage we suffer arising from your breach of this agreement or misuse of our platform (subject of course to our obligation to mitigate any losses).
These terms and conditions shall be governed by English law and any disputes will be decided only by the courts of the United Kingdom.
We may send all notices under this agreement by email to the most recent email address you have supplied to us (unless otherwise stated in this agreement). Headings used in this agreement are for information and not binding. Any failure by either party to exercise or enforce any right or provision of this agreement does not mean this is a "waiver" (i.e. that it cannot be enforced later). If any part of this agreement is ineffective or unenforceable for any reason, then it will be replaced with a provision which as far as possible achieves the same thing and the rest of the agreement shall continue to apply. We may transfer this agreement to a third party but this will not affect your rights or obligations. A person who is not a party to this agreement shall have no rights to enforce this agreement except insofar as expressly stated otherwise.
If you have any complaints, please contact us via [email protected]
You need an invite to join
To join Mummybay UK You need to be invited to join Mummybay. This way we try to make sure that all Mummybay users are trustworthy parties. If you received an invitation code, please enter it in the box below. If you would like to join but have no invitation code please get in touch with us.
The importance of your privacy to us
- what personal data we may collect from you;
- how we will use, store, and protect your personal data; and
- with whom we may share personal data.
INFORMATION WE MAY COLLECT FROM YOU AND HOW WE USE IT
1. What personal information do we collect from you?
Information you provide to us
- My Account - "Sign up" and create a Mummybay account
- Contests and Promotions
- Customer Due Diligence
Information we collect automatically or from third parties
HOW WE WILL USE, STORE AND PROTECT YOUR PERSONAL DATA
2. How do we use the information we collect?
- To provide you – subject to your marketing preferences – with information about new products, services, newsletters and research on future product ideas or improvements.
- To assist us in creating content that is relevant to you.
- To provide you – subject to your marketing preferences – with special offers that may be of interest to you.
- To invite you to participate in online surveys or give us product feedback online.
- To assist us in creating better products and services to meet your needs.
- To perform due diligence procedures required by applicable law. This will involve the transfer of your personal information to and from a third party service providers.
- To process/store your personal information. This will involve the transfer of your personal information to third party service providers.
4. How do we protect your personal information?
5. Where is your data stored?
WITH WHOM WE MAY SHARE YOUR PERSONAL DATA6. Disclosure of your information
- any of our strategic business partners or third party agents, contractors or service providers, including our data analytics services providers;
- any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006;
- third parties in connection with criminal or civil proceedings; and
- such persons or entities whom you have give your consent for us to transfer your personal data.
9. Your rights under GDPR
- The right of access.
- The right to rectification (correction).
- The right to erasure (i.e. the right to be forgotten).
- The right to restriction of processing.
- The right to data portability.
- The right to object.
Right of access
- confirmation that your personal information is being processed;
- a copy of the personal information held about you excluding any personal information that is prohibited from providing such as data that would adversely affect the rights or freedoms of others; and
- a copy of this privacy notice.
- The information will be provided free of charge except where:
- the request is manifestly unfounded or excessive, particularly if it is repetitive;
- the request is for further copies of the same information.
- the personal information is no longer necessary in relation to the purpose for which it was originally collected/processed;
- you withdraw consent for the processing of personal information where consent is the sole legal basis of the processing;
- you object to the processing and there is no overriding legitimate interest for continuing the processing;
- the personal information is being unlawfully processed;
- the personal information has to be erased in order to comply with a legal obligation;
- the personal information is processed in relation to the offer of information society services to a child.
- the personal information is processed to comply with a legal obligation for the performance of a public interest task or exercise of official authority; or
- the personal information is processed for the exercise or defence of legal claims.
- Where you contest the accuracy of the personal information, we will restrict the processing until we have verified the accuracy of the personal information.
- Where you have objected to the processing (where it was necessary for the performance of a public interest task or purpose of legitimate interests), and we are considering whether our legitimate grounds override your interest, rights and freedoms.
- When processing is unlawful and you oppose erasure and request restriction instead.
- to personal information that you have provided to us;
- where the processing is based on your consent or for the performance of a contract; and
- when the processing is carried out by automated means.
- where we can demonstrate compelling legitimate grounds for the processing, which override your interests, rights and freedoms; or
- the processing is for the establishment, exercise or defence of legal claims.
10. Transfer of Ownership
12. Amendments to this Privacy Statement
- (i) live chat (Monday to Friday, 9am to 5pm) – ico.org.uk/global/contact-us/live-chat;
- (ii) email – [email protected];
- (iii) web form – ico.org.uk/global/contact-us/email/;
- (iv) phone – 0303 123 1113 (calls from within the UK) or +44 1625 545 700 (calls from outside the UK); and
- (v) post – Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, UK.